Welcome to the ARK|BIM Privacy Notice

This privacy notice provides information on how ARK|BIM collects and processes your personal data when you visit our website to make an enquiry.

It is important that you read this privacy notice.

Important information and who we are:

ARK|BIM is the controller and responsible for your personal data.

Contact details:

Our full details are Ark BIM Limited, 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom

The data we collect about you

We may collect, use, store and transfer different kinds of personal data about you as follows:

• Identity Data.

•  Contact Data. 

• Technical Data. 

• Usage Data. 

• Marketing and Communications Data. 

 We explain these categories of data here: In populating and submitting a contact form from within our “Home” and “Contact Us” pages, the identity data entered by the user of the website will be sent to ARK|BIM for review and response. Note, whilst the user information entered and submitted via the enquiry form is not voluntarily shared by ARK|BIM with any 3rd parties, in the event of a security breach a 3rd party may come to access such data. For this reason, the data fields ARK|BIM collect are limited to name, email address and optionally, the nature of the enquiry. At no time will ARK|BIM request financial information or the transfer of files and documents from within the enquiry form on the website.

We use different methods to collect data about you, which are explained here: The enquiry form available on the “Home” and “Contact Us” pages of the website is the primary method of user data collection. ARK|BIM does however collect additional information on web usage via 3rd party hosts and via 3rd party analytics. Such data is used internally for web-usage purposes to ensure the improvement of our services. Such data may include IP address, the pages viewed during a session and session duration.

How we use your personal data

We will only use your personal data for the purpose for which we collected it which include the following:

•  To register you as a new customer.

•  To manage your relationship with us.  

• To improve our website, products/services, marketing or customer relationships.

•  To recommend products or services which may be of interest to you.

How we share your personal data

We do not share the personal data entered via the enquiry form with external third parties beyond the hosting site and analytics. The data entered via the enquiry form may be accessed by additional third parties in the event of a security breach. In the event of a security breach, our Data Protection Officer will inform affected parties of the timing and nature of the breach and any recommended actions.

International Transfers

We may transfer, store and process your personal data outside the UK.

Your Legal Rights

Under certain circumstances, you have rights under data protection laws in relation to your personal data including the right to receive a copy of the personal data we hold about you and the right to make a complaint at any time to the Information Commissioner's Office, the UK regulator for data protection issues (www.ico.org.uk).

Further Details

If you are looking for more information on how we process your personal data including on data security, data retention and lawful processing bases, please access contact our Data Protection Officer.